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Tuesday, July 26, 2011

Improve oral communication in your workplace


Australia has a multicultural workforce and employees can benefit immensely from the linguistic, social and cultural diversity that workplaces offer.  However in the Australian workplace, effective oral communication in English is essential.

Research shows that low proficiency in oral communication is a major disadvantage in terms of levels of employment, workplace advancement, and workplace training outcomes.

Even small improvements in communication among co-workers can have a very positive effect on workplace morale, which in turn may have a positive effect on productivity and efficiency. This is particularly evident in demonstrating compliance with OHS regulations and effectiveness of team based work.

Australian workplaces need to be able to minimize the skills wastage caused by recently arrived migrants who are not being employed or working at their full potential. Policies and programs that reduce the time before skilled migrants are fully productive and using the skills they already possess can be beneficial not only to the employee but also to the Australian economy.

Maximise employees’ skills

Pronunciation training that incorporates workplace communication skills will help maximize the use of employees’ skills, especially those in supervisory, managerial and professional positions or who are ‘at the coalface’ in customer service positions.. This will also contribute to improved workplace efficiency and harmony.


Pronunciation Matters  customised pronunciation and workplace communication training which will increase the potential of employees who work in English as a second language and therefore lead to a more efficient and effective workplace.